"We're spending too much time accessing data from multiple sources—struggling to understand where we're at—and where we need to go.
I'm looking for a way to make critical performance data available to everyone in the organization—and make it relevant to each person's job so that they can act on it!"
You've got data. From multiple systems in different formats. A lot of it is in tables and some of it's in "cubes." We'll help you put it in context so that it supports the day-to-day activities of each employee.
We design dashboards, performance statements and report generators that are easy to read and understand—and personalized to each job level—so that your data tells a story. Sometimes it's a reason for celebration and other times a clear call to focus on improvement.
Let us show you how we can help manage and present your data in a compelling manner so that each member of the team is better informed and motivated to perform to your expectations.
"Every incentive we've run ends up rewarding "the usual suspects."
I have no problem with providing recognition to my most valuable top performers, but I need to find a way to "move the middle."
Running a corporate or channel partner performance "race" and rewarding the select few who cross the finish line first is easy to do. And while it may help create loyalty among those top performers, this approach often de-motivates the remaining members of the team.
We focus on identifying strategies that engage different segments of the workforce. Our diagnostics and modeling services will help segment your team's performance and create incremental or stretch objectives for each group—or individual. Our technology platform can track an unlimited number of groups or segments, real-time.
Our communication strategies will help market the opportunities and benefits of the incentive to each individual. And if the benefits include rewards, we can recommend the financial or non-cash rewards that will help motivate the individual—and be compatible with your budget and brand. Let us show you how we do it!
"All of the performance improvement consultants we've hired have spent a lot of time with our workforce to unearth the ideas, perspectives and best practices that we already had within the organization.
My people are already communicating online—so why can't I use a social-media-type application to get their ideas on business improvement? "
World class organizations set clear goals and expectations, then provide their workforce an opportunity to participate in defining the best way to achieve those goals. The problem has always been that the collaboration process has been expensive, time consuming, and sometimes, disruptive to the day-to-day business activities.
Not any more.
Using the power of Web 2.0 technology, we offer a great solution that leverages the experience and passion of your workforce to identify great new ideas, solutions to old problems and work processes that help drive the entire organizations' success.
Whether your goal is improved performance management/process identification, employee engagement or contextual learning, our best practices and ideation solution can help you. Let us show you how.
"I've taken a look around the organization and discovered we had about a dozen different recognition, reward and incentive programs running from different departments.
I'm concerned that these programs are fragmented and we're spending too much time and money on the administration of them."
It's appropriate to have multiple programs serving the needs of multiple departments. The problems begin when the programs are disconnected —sometimes even sending conflicting messages to your workforce. The other issue is, of course, the duplicative expense of program administration and technology by multiple suppliers.
We manage many enterprise engagement, recognition and reward initiatives that serve the needs of different groups of managers and employees — in a manner that's compatible with each other—and the brand.
Our PerformanceTrakTM performance measurement and reporting platform powers all of these unique challenges. It can simultaneously operate any number of engagement, measurement or reward programs. Each execution having a unique look and feel, program rules, objectives and measurement strategies, reporting interfaces and reward types or amounts.
It's a great solution for organizations that have specific needs for different departments or divisions within the enterprise. Let us show you how it will work for you.
"Our internal support portal has become a huge, electronic in-basket! I go there to find specific product and program information, but end up wading through stuff that has nothing to do with my job.
Can someone show me a better way to organize information online so that it really supports me and my team? "
The early promise of online information portals hasn't quite been delivered. We're changing that with our performance community approach.
Our online communities deliver the perfect amount of information, custom-tailored to each job role. No more searching through complex and confusing menus. No more one-size-fits-all approach. If you are in sales, you get the sales information you need—not all of the other stuff that's only appropriate to other jobs in the organization.
Beyond delivering the most critical and relevant information and reports, our performance communities can become the interactive home for all information and programs that supports achievement of business plan goals—integrating learning activities, incentives and recognition programs, best practices, toolkits, etc.
Our performance communities also offer a rich array of communication elements such as blogs, articles, forums and polls. Let's talk about how we can create a performance community for you.
"I just finished reading three proposals for a sales incentive. While all of them promised to help achieve my sales goals, there was way too much emphasis placed on their expertise in selecting and fulfilling rewards.
I get that rewards are an important part of this, but how are they going to really impact the performance of my employees? "
We're a company that believes in the power of rewards—but not a rewards company. Our core business is providing strategies, measurements and engagement activities that will help you move your business forward. Sometimes these strategies include rewards, but many times they do not.
When rewards are appropriate to your specific situation, we can work with the reward providers you already have a relationship with—or can recommend and source the appropriate types of rewards based on our partnerships with vendors that specialize in cash instruments, merchandise, travel or symbolic recognition.
In these cases, we'll recommend the optimal amount or value of rewards as well. You would be surprised how often we advise our clients to be more conservative with their reward spend!
Let us show you how we would approach your incentive needs.